Frequently Asked Questions

Her adult work centers trauma, relationships, grief, self-discovery, healing, and rebuilding. She also writes for children.

Not at all. The stories and guided writing experiences welcome readers of different backgrounds and experiences. Explore each title’s description to find what speaks to you.

Start with the Books page. You can explore the memoir, fiction, and guided writing titles and choose the kind of reading or reflection you’re looking for.

A workbook invites you to participate through questions, prompts, and writing exercises. A memoir or story collection is primarily a reading experience. Each title’s product description explains what to expect.

Series details will be shared after the copyright process is complete.

Available titles can be purchased directly from the Books & Guided Writing page. New titles will appear there when they become available.

Yes. Add the titles you want to your cart and review the order total, shipping, and any applicable taxes at checkout.

Checkout payments are processed securely through Wix and its supported payment providers. Word To Nai does not directly receive or store your complete payment-card number. See our Terms & Conditions and Privacy Policy.

An order is accepted after payment is authorized and an order confirmation is issued. Please use an email address you can access at checkout. See our Terms & Conditions.

We currently ship within the United States. Available shipping charges and applicable delivery estimates are shown at checkout. Read our Shipping & Preorders Policy.

Standard shipping is currently $4.99, with free shipping on orders of $39 or more. Your actual shipping charge and order total will be shown at checkout. See Shipping & Preorders.

For in-stock items, processing and delivery estimates are confirmed when inventory is available, and applicable estimates appear at checkout. Delivery dates are estimates, not guarantees. See Shipping & Preorders.

For preorders, please allow approximately 2–3 weeks to receive tracking information. Tracking is provided when your order ships; carrier delivery time is additional. See Shipping & Preorders.

Books, workbooks, and journals are final sale unless an item arrives damaged, defective, or different from what was ordered. After reviewing an eligible issue, Word To Nai may offer a replacement or refund when appropriate. See Returns & Cancellations.

Email naisha@wordtonai.com within 48 hours of delivery. Include your order number, a description of the issue, and clear photos of the item and packaging. See Returns & Cancellations.

Cancellation requests are accepted only before order processing begins. Once processing has started, an order cannot be canceled. If you need to correct a delivery address, contact us promptly; changes cannot be guaranteed after shipment. See our Returns & Cancellations and Terms & Conditions.

Yes. Use the Contact page and select the inquiry type that best fits your event.

You’re welcome to send invitations and collaboration ideas through the Contact page. You can also explore existing interviews on the Podcast & Media page.

Visit the Blog for reflections and the Healing & Reflection page for a guided introduction to recurring themes.

Use our Contact page or email naisha@wordtonai.com. For order issues, please include your order number.