WORD TO NAI — PRIVACY POLICY
Effective Date: 2026
Word To Nai respects your privacy. This Privacy Policy explains what information may be collected through wordtonai.com, why it is used, and the choices available to you.
Information We Collect
Depending on how you use the website, we may collect:
• Contact information, such as your name, email address, telephone number, and messages submitted through the contact form.
• Order information, such as the products purchased, billing and shipping addresses, order value, order status, and delivery information.
• Payment-related information. Payments are processed by Wix and its supported payment providers. Word To Nai does not directly receive or store your complete payment-card number.
• Technical information, such as your browser type, device information, approximate location, IP address, pages visited, and interactions with the website.
• Communication preferences, including whether you have requested or agreed to receive promotional emails.
How We Use Information
We may use personal information to:
• Process, fulfill, and deliver orders.
• Send order confirmations, shipping updates, and customer-service messages.
• Respond to questions and contact-form submissions.
• Manage inventory, payments, refunds, and business records.
• Detect fraudulent transactions and protect the security of the website.
• Improve website performance, products, and customer experience.
• Send promotional messages when you have consented to receive them.
• Comply with tax, accounting, legal, and regulatory obligations.
Wix and Other Service Providers
The website and online store use Wix services. Wix and its supported service providers may process information needed to operate the website, host its content, complete checkout, process payments, send communications, and provide analytics.
Information may also be provided to shipping carriers so that orders can be delivered.
These providers process information according to their own terms and privacy policies. We share only the information reasonably necessary for them to perform the relevant service.
Cookies and Similar Technologies
The website may use cookies and similar technologies to remember preferences, maintain essential website functions, support shopping and checkout, measure website activity, and improve performance.
Your browser may allow you to block or delete cookies. Disabling essential cookies may prevent portions of the website, cart, or checkout from working properly.
Marketing Communications
We will send promotional emails only when permitted by law and, where required, with your consent. You may unsubscribe using the link included in a promotional email or by contacting us.
Unsubscribing from promotional messages will not prevent necessary transactional emails concerning an order or customer-service request.
How Information Is Shared
Word To Nai may share personal information with:
• Wix and website-hosting providers.
• Payment processors.
• Shipping and delivery carriers.
• Service providers that support email, analytics, security, accounting, or business operations.
• Government agencies, courts, or other parties when disclosure is legally required or necessary to protect rights, safety, and security.
• A successor organization if the business is reorganized, transferred, or sold.
Word To Nai does not sell customer personal information for monetary compensation.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations.
Retention periods may vary depending on the type of information and why it was collected.
Data Security
We use reasonable administrative and technical safeguards, together with the security features provided by Wix and applicable service providers, to protect personal information.
No online system can guarantee complete security. Customers should avoid sending sensitive payment or identity information through the general contact form.
Your Choices and Privacy Rights
You may contact us to request access to, correction of, or deletion of personal information held directly by Word To Nai. Certain records may need to be retained for legal, tax, fraud-prevention, or order-management purposes.
Depending on where you live, you may have additional privacy rights under applicable law. We may need to verify your identity before completing a request.
To submit a privacy request, email naisha@wordtonai.com.
Children’s Privacy
The website and store are not directed toward children under 13, and Word To Nai does not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information, contact us so the matter can be reviewed.
Third-Party Links
The website may contain links to external websites or social-media services. Word To Nai does not control and is not responsible for the privacy practices of those third parties. Review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy when the website, store practices, or legal requirements change. The revised effective date will be posted at the top of the policy.
Contact
For privacy questions or requests, contact:
Word To Nai
Email: naisha@wordtonai.com